These terms apply when you use velourasolene.com or place an order with Veloura Solene. By using the site, you agree to these terms and to the policies linked at checkout.
You must provide accurate, current information and be legally able to enter into a purchase contract. You are responsible for activity under your account and for keeping login details secure.
We aim to present product descriptions, colors, prices, and availability accurately. Screen settings and lighting can affect how colors appear. We may correct an obvious error before dispatch and will contact you if a change affects your order. Prices are shown in USD unless stated otherwise.
Submitting an order is an offer to purchase. An automated confirmation means the order was received, not that it has been accepted. We may refuse or cancel an order for payment failure, suspected fraud, stock or listing error, shipping restriction, or misuse of the store. If a cancelled order has been charged, the applicable amount will be refunded to the original payment method.
You are responsible for selecting the correct size, color, and delivery address. Follow the care information supplied with the item. Normal wear, incorrect care, accidental damage, or unauthorized alterations are not product defects.
The Shipping & Payment Information, Return & Refund Policy, and Privacy Policy form part of these terms. Where applicable consumer law gives you stronger rights, those rights continue to apply.
Do not misuse the site, interfere with security, attempt unauthorized access, submit fraudulent orders, scrape protected content unlawfully, or use the site to violate another person's rights.
The Veloura Solene name, site design, text, graphics, and other store content may be protected by intellectual-property laws. You may use the site for personal shopping but may not reproduce or commercially exploit protected content without permission.
The store relies on third-party payment, hosting, and delivery services. To the extent permitted by law, we are not responsible for indirect or consequential loss or for delays outside reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.
We may update these terms, with the current version posted on this page. For questions, use the contact form at velourasolene.com.